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Compare Easyinbound vs Alltel Australia

Side-by-side comparison of features, pricing, services, ratings and more.

Easyinbound Agency logo

Easyinbound

BPO & Outsourced Support Website

Easyinbound is an Australian inbound telecommunications provider and the self-described 1300 number specialist in Australia. The company serves clients from micro start-ups to billion dollar global companies and is locally owned and operated in Melbourne. Its management team has over 40 years of combined telecommunications experience.

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Winner
Alltel Australia Agency logo

Alltel Australia

IT Services & Technology Consulting Website

Alltel Australia is a telecommunications provider delivering IP telephony, business inbound numbers, office phone systems, and professional answering services to SMEs and enterprises. The agency serves retail, banking, education, health, and government clients with outsourced customer support and enterprise-level internet.

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Feature Comparison

Attribute Easyinbound Alltel Australia
Category BPO & Outsourced Support IT Services & Technology Consulting
Rating -
Winner +4.1 higher
Location Melbourne, Australia Wheelers Hill, VIC, Australia
Services
  • Call Centers
  • Phone Answering Services
  • BPO
  • Customer Support
  • Managed Services
  • Call Centers
  • Phone Answering Services
  • BPO
  • Customer Support
  • Managed Services
Industries
Legal Industry Telecommunications Industry Small Business Industry
Retail Banking Education Healthcare Government
Pros
  • Exclusively focused on Australian 1300 number telecommunications services
  • Management team has over 40 years of combined experience in telecommunications
  • Locally owned and operated in Melbourne, Australia
  • Serves clients from micro start-ups to billion dollar global companies
  • Responsive and professional customer support praised by multiple reviewers
  • Competitive and reasonable pricing for 1300 numbers and phone services
  • 24-hour service handles growing call volumes across time zones
  • Smooth and straightforward setup process
Cons -
  • Negative Google reviews cite unhelpful support and rigid verification requirements such as mandatory passport ID
  • Some reviewers report poor responsiveness on support while the agency remains active on collecting fees
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