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Compare Dyalogo vs Friendly HR

Side-by-side comparison of features, pricing, services, ratings and more.

Dyalogo Agency logo

Dyalogo

BPO & Outsourced Support Website

Colombian call center technology and services company founded in 2003. Delivers call center software, monitoring, and automated reporting with more than 1,000 projects installed nationally and internationally. Holds the IT Mark quality certification from the ESI Center of Spain.

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Winner
Friendly HR Agency logo

Friendly HR

BPO & Outsourced Support Website

Friendly HR is a Belgrade-based HR outsourcing agency founded in 2020 with a mission to bring humanity back to human resources. The agency offers recruitment and selection services, analyzing the market to find candidates who align with a client's values and culture. It serves clients across the IT, financial, and retail industries.

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Feature Comparison

Attribute Dyalogo Friendly HR
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.3 higher
Location Bogota, Colombia Belgrade, Serbia
Services
  • Call Centers
  • HR Outsourcing
  • Call Centers
  • HR Outsourcing
Industries
-
IT Financial Retail
Pros
  • First Colombian company to sell call center technology, holding the IT Mark quality certification from the ESI Center of Spain
  • More than 1,000 call center projects installed nationally and internationally since 2003
  • Process standards aligned with CMMI, ISO 27000, and Ten Square
  • Clients highlight the team's friendliness and detailed communication.
  • Known for professional and responsible teamwork.
Cons
  • One Google reviewer reported difficulty reaching the call center by phone
  • Some reviews mention difficulty contacting the office or inconsistent quality.
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