Compare Direct Scouts vs Cavalry Info

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Direct Scouts

BPO & Outsourced Support Website

Direct Scouts is a full-service call center based in Istanbul, offering 360-degree customer management and multilingual support. Founded in 2008, the agency serves medium-sized companies and corporations with inbound and outbound communication services. The team focuses on individual service, solution orientation, and sales targets.

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Cavalry Info

BPO & Outsourced Support Website

Business process outsourcing firm in Hyderabad offering customer service, tele-sales, disaster recovery, and customer retention support. Founded in 2015, the company employs 500-999 people and counts airtel, Bajaj Finserv, and d2h among its clients.

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Feature Comparison

Attribute	Direct Scouts	Cavalry Info
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.8 higher
Location	Istanbul, Turkey	Hyderabad, Telangana, India
Services	Call Centers BPO	Call Centers BPO
Industries	-	Telecommunications Financial Services Media and Broadcasting
Pros	Multilingual support and 360-degree customer management Professional and friendly team praised in Google reviews	Skilled QA staff who provide helpful guidance to new tele-callers per Google reviews Friendly employees and approachable managers noted positively by some reviewers
Cons	-	Google reviewers report salary payouts below advertised amounts and delayed payments Some reviewers criticize management support and leadership
Website	Visit Site	Visit Site

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