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Compare Contacta vs Peña Marulanda

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Contacta Agency logo

Contacta

BPO & Outsourced Support Website

Contacta is a customer experience transformation company providing omnichannel contact center and data analytics solutions. Founded in 2012, the agency operates with a team of 100-249 employees and is headquartered in Barranquilla, Colombia.

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Peña Marulanda Agency logo

Peña Marulanda

BPO & Outsourced Support Website

Peña Marulanda Asesores SAS is a Colombian firm of chartered accountants and lawyers founded in 2012, offering BPO services in accounting, financial, administrative, and legal practices. The firm is accredited to the Central Board of Public Accountants with Professional Card No. 2034.

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Feature Comparison

Attribute Contacta Peña Marulanda
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.3 higher
Location Barranquilla, Colombia Bogota, Colombia
Services
  • Call Centers
  • BPO
  • Data Entry
  • Call Centers
  • BPO
  • Data Entry
Industries
IT Industry Telecommunications Industry Small Business Industry
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Pros
  • Strong 4.4 Google rating from 18 reviews with consistently positive feedback
  • Clients praise personalized attention, commitment to quality, and always-available support
  • Agents adapt service delivery to each country's organizational culture and consumer patterns
  • Accredited to the Central Board of Public Accountants with Professional Card No. 2034
  • Combines chartered accountants and lawyers backed by a network of specialists
Cons -
  • Low Google rating of 2.1 across seven reviews
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