Compare Concentra BPO vs Soup

Side-by-side comparison of features, pricing, services, ratings and more.

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Winner

Soup

Branding & Design Website

Soup is a creative agency founded in 2016 and based in Puebla, Mexico, focused on strategic communication, branding, and digital marketing. It serves enterprise and medium businesses across fashion, entertainment, automotive, beauty, food and beverage, fintech, and luxury. Services include advertising, content marketing, video marketing, graphic design, digital strategy, and social media marketing.

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Feature Comparison

Attribute	Concentra BPO	Soup
Category	BPO & Outsourced Support	Branding & Design
Rating		Winner +1.6 higher
Location	Mexico City, Mexico	Puebla, Mexico
Services	Call Centers Branding Content Marketing Video Marketing Advertising Graphic Design Digital Strategy Social Media Marketing	Call Centers Branding Content Marketing Video Marketing Advertising Graphic Design Digital Strategy Social Media Marketing
Industries	Finance Insurance Automotive	Fashion Entertainment Consumer Goods Automotive Beauty Delivery & Takeaway Electronics Food and Beverage Fintech Luxury
Pros	Over 50 years of combined experience in the contact center industry Conducts over one million outbound calls per week Offers fully integrated omnichannel solutions on a single console	Google reviewers praise the quality and creativity of the work Client roster includes Volaris, Rappi, Amazon Music, Yves Rocher, In Driver, and Sky
Cons	Multiple Google reviews report low pay, poor working conditions, and unethical management practices	One Google reviewer reported that the agency stopped returning calls after initial meetings
Website	Visit Site	Visit Site

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