Compare Concentra BPO vs Shift

Side-by-side comparison of features, pricing, services, ratings and more.

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Winner

Shift

Branding & Design Website

Shift is a design agency founded in 2013 that helps entrepreneurs, startups, and established companies create products and brands. The team specializes in branding, product design, and package design for clients worldwide.

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Feature Comparison

Attribute	Concentra BPO	Shift
Category	BPO & Outsourced Support	Branding & Design
Rating		Winner +2.3 higher
Location	Mexico City, Mexico	San Pedro Garza García, Mexico
Services	Call Centers Graphic Design Branding Logo Design Web Design Creative Services Product Design Package Design	Call Centers Graphic Design Branding Logo Design Web Design Creative Services Product Design Package Design
Industries	Finance Insurance Automotive	Sports Construction Retail
Pros	Over 50 years of combined experience in the contact center industry Conducts over one million outbound calls per week Offers fully integrated omnichannel solutions on a single console	Clients report the team understands goals and delivers prototypes that meet functionality requirements without sacrificing aesthetics Holds a 5.0 Google rating from five reviews
Cons	Multiple Google reviews report low pay, poor working conditions, and unethical management practices	-
Website	Visit Site	Visit Site

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