Compare Concentra BPO vs Planas Chuliganas

Side-by-side comparison of features, pricing, services, ratings and more.

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Winner

Planas Chuliganas

BPO & Outsourced Support Website

Planas Chuliganas is a Vilnius-based call center provider founded in 2016. It manages customer communications across calls, email, social networks, video calls, and web chats.

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Feature Comparison

Attribute	Concentra BPO	Planas Chuliganas
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.3 higher
Location	Mexico City, Mexico	Vilnius, Lithuania
Services	Call Centers Customer service communications Phone support Email support Social media customer support Video call support Web chat support	Call Centers Customer service communications Phone support Email support Social media customer support Video call support Web chat support
Industries	Finance Insurance Automotive	Retail Fashion Arts
Pros	Over 50 years of combined experience in the contact center industry Conducts over one million outbound calls per week Offers fully integrated omnichannel solutions on a single console	Supports customer inquiries across phone, email, social networks, video calls, and web chats Large listed team of 250 - 499 employees Serves startups, small businesses, and medium businesses
Cons	Multiple Google reviews report low pay, poor working conditions, and unethical management practices	Some Google reviewers raised concerns about management and described the experience as inconsistent
Website	Visit Site	Visit Site

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