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Compare Concentra BPO vs Lucia Cristina Lizcano

Side-by-side comparison of features, pricing, services, ratings and more.

Concentra BPO Agency logo

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Winner
Lucia Cristina Lizcano Agency logo

Lucia Cristina Lizcano

Business, Financial & Professional Services Website

Lucia Cristina Lizcano leads COMEVE Asociados, a marketing and sales consulting company founded in 2001 in Monterrey, Mexico. The firm supports marketing research, sales, strategic digital marketing planning, business intelligence, Big Data, georeferencing, digital marketing, and CRM administration.

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Feature Comparison

Attribute Concentra BPO Lucia Cristina Lizcano
Category BPO & Outsourced Support Business, Financial & Professional Services
Rating
Winner +2.3 higher
Location Mexico City, Mexico Monterrey, Nuevo León, Mexico
Services
  • Call Centers
  • Branding
  • Programmable Automation
  • Community Management
  • Content Creation
  • CRM Implementation
  • Customer Survey and Analysis
  • Email Marketing
  • Full Inbound Marketing Services
  • Help Desk Implementation
  • Knowledge Base Development
  • Paid Advertising
  • Sales and Marketing Alignment
  • Sales Enablement
  • Social Media
  • Website Development
  • Call Centers
  • Branding
  • Programmable Automation
  • Community Management
  • Content Creation
  • CRM Implementation
  • Customer Survey and Analysis
  • Email Marketing
  • Full Inbound Marketing Services
  • Help Desk Implementation
  • Knowledge Base Development
  • Paid Advertising
  • Sales and Marketing Alignment
  • Sales Enablement
  • Social Media
  • Website Development
Industries
Finance Insurance Automotive
Banking/financial services Construction & renovation Consumer products Energy Real estate
Pros
  • Over 50 years of combined experience in the contact center industry
  • Conducts over one million outbound calls per week
  • Offers fully integrated omnichannel solutions on a single console
  • Operating since 2001
  • Combines marketing, sales, market research, CRM, Big Data, and business intelligence capabilities
  • Serves clients across Mexico, Colombia, the United States, and Finland
Cons
  • Multiple Google reviews report low pay, poor working conditions, and unethical management practices
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