Compare Concentra BPO vs Design Factory

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Design Factory

Branding & Design Website

Professional designers specialized in corporate image, branding, and logo design with over 20 years of experience. Designs are customized and oriented to business goals, starting with an analysis of industry, competition, and competitive advantages. The agency applies visual communication and psycho-visual elements to make designs attractive, functional, and efficient.

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Feature Comparison

Attribute	Concentra BPO	Design Factory
Category	BPO & Outsourced Support	Branding & Design
Rating	Winner +2.7 higher	-
Location	Mexico City, Mexico	San Pedro Garza Garcia, Mexico
Services	Call Centers Print Design Logo Design Branding Graphic Design Creative Services Package Design Web Design	Call Centers Print Design Logo Design Branding Graphic Design Creative Services Package Design Web Design
Industries	Finance Insurance Automotive	Food and Beverage Legal Energy & Mining Construction Corporate Services Finance Dental Software & IT Services Real Estate Nonprofit
Pros	Over 50 years of combined experience in the contact center industry Conducts over one million outbound calls per week Offers fully integrated omnichannel solutions on a single console	Over 20 years of experience in corporate image and branding Customized designs based on industry and competitive analysis Serves major clients including Pepsico, HP, and Cemex
Cons	Multiple Google reviews report low pay, poor working conditions, and unethical management practices	-
Website	Visit Site	Visit Site

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