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Compare Concentra BPO vs Aura

Side-by-side comparison of features, pricing, services, ratings and more.

Concentra BPO Agency logo

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Winner
Aura Agency logo

Aura

Branding & Design Website

Aura is a digital advertising agency based in Cuauhtemoc, Chihuahua, Mexico, specializing in Facebook and Meta Ads campaigns across Facebook, Instagram, WhatsApp, and Audience Network. The agency serves clients globally in both Spanish and English.

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Feature Comparison

Attribute Concentra BPO Aura
Category BPO & Outsourced Support Branding & Design
Rating
Winner +2.3 higher
Location Mexico City, Mexico Cuauhtemoc, Chihuahua, Mexico
Services
  • Call Centers
  • Media Buying
  • Advertising
  • Digital Marketing
  • Social Media Marketing
  • Video Marketing
  • WordPress Website Design
  • Graphic Design
  • Creative Services
  • PPC
  • eCommerce
  • Call Centers
  • Media Buying
  • Advertising
  • Digital Marketing
  • Social Media Marketing
  • Video Marketing
  • WordPress Website Design
  • Graphic Design
  • Creative Services
  • PPC
  • eCommerce
Industries
Finance Insurance Automotive
Construction Real Estate Food and Beverage Home & Garden Hospitality Retail
Pros
  • Over 50 years of combined experience in the contact center industry
  • Conducts over one million outbound calls per week
  • Offers fully integrated omnichannel solutions on a single console
  • Clients report satisfaction with service quality and staff, with one client engaged for over a year
  • Google reviews note fast delivery times and helpful support
Cons
  • Multiple Google reviews report low pay, poor working conditions, and unethical management practices
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