Compare Cloudstaff vs The Social Research Centre

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Cloudstaff

BPO & Outsourced Support Website

Cloudstaff is an innovative BPO and call center outsourcing company that uses technology to remove limitations of remote workforces. It fully integrates local and remote teams with services, systems, and processes for control and visibility. Founded in 2011, the company has over 1000 employees.

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The Social Research Centre

BPO & Outsourced Support Website

The Social Research Centre provides the Australian social science research community with survey research services including survey design, data management, analytical and qualitative skills. Founded in 2000, the agency employs 100-249 people.

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Feature Comparison

Attribute	Cloudstaff	The Social Research Centre
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +1.5 higher
Location	Sydney, Australia	Melbourne, Australia
Services	Customer Support BPO Call Centers Survey Services	Customer Support BPO Call Centers Survey Services
Industries	Real Estate Financial IT	Research Government Education
Pros	Multiple clients report high professionalism, efficiency, and dedication. Cloudstaff's stable environment enabled integration of 50 support processes for one client. Clients note consistently high-quality customer service that exceeds expectations.	-
Cons	Multiple Google reviews (1.0 rating) describe poor post-signing communication and lack of support. Several clients report very low staff retention and unannounced departures causing business disruption.	Multiple Google reviewers report unsolicited calls and SMS messages, leading to a low rating of 1.8 out of 5.
Website	Visit Site	Visit Site

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