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Compare Cloudstaff vs Partnered Health

Side-by-side comparison of features, pricing, services, ratings and more.

Cloudstaff Agency logo

Cloudstaff

BPO & Outsourced Support Website

Cloudstaff is an innovative BPO and call center outsourcing company that uses technology to remove limitations of remote workforces. It fully integrates local and remote teams with services, systems, and processes for control and visibility. Founded in 2011, the company has over 1000 employees.

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Winner
Partnered Health Agency logo

Partnered Health

BPO & Outsourced Support Website

Partnered Health is a health services group established in 2013 that delivers services to more than five million people. The group includes Jobfit Health Group, Northcare Physio, and Baseline Onsite, and partners with practices to accelerate expansion while sharing obligations to patients, staff, doctors, and creditors.

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Feature Comparison

Attribute Cloudstaff Partnered Health
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.1 higher
Location Sydney, Australia Adelaide, Australia
Services
  • Customer Support
  • BPO
  • Call Centers
  • Phone Answering Services
  • Customer Support
  • BPO
  • Call Centers
  • Phone Answering Services
Industries
Real Estate Financial IT
Healthcare
Pros
  • Multiple clients report high professionalism, efficiency, and dedication.
  • Cloudstaff's stable environment enabled integration of 50 support processes for one client.
  • Clients note consistently high-quality customer service that exceeds expectations.
  • Established 2013 with group businesses delivering health services for over 25 years
  • Serves more than five million people through Jobfit Health Group, Northcare Physio, and Baseline Onsite
  • Offers partnership model to help practices expand with limited capital
Cons
  • Multiple Google reviews (1.0 rating) describe poor post-signing communication and lack of support.
  • Several clients report very low staff retention and unannounced departures causing business disruption.
  • Some Google reviews report long phone wait times at affiliated medical centres
  • Some Google reviews cite slow claim processing and limited email responsiveness
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