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Compare Cloudstaff vs Outsourcing Angel

Side-by-side comparison of features, pricing, services, ratings and more.

Cloudstaff Agency logo

Cloudstaff

BPO & Outsourced Support Website

Cloudstaff is an innovative BPO and call center outsourcing company that uses technology to remove limitations of remote workforces. It fully integrates local and remote teams with services, systems, and processes for control and visibility. Founded in 2011, the company has over 1000 employees.

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Winner
Outsourcing Angel Agency logo

Outsourcing Angel

BPO & Outsourced Support Website

Outsourcing Angel hires virtual assistants for clients in Australia, New Zealand, the USA, and the UK. The company handles recruiting, hiring, onboarding, and ongoing support. It also donates a portion of profits to charity initiatives in the Philippines.

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Feature Comparison

Attribute Cloudstaff Outsourcing Angel
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.6 higher
Location Sydney, Australia Carss Park, Sydney, Australia
Services
  • Customer Support
  • BPO
  • Call Centers
  • HR Outsourcing
  • Customer Support
  • BPO
  • Call Centers
  • HR Outsourcing
Industries
Real Estate Financial IT
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Pros
  • Multiple clients report high professionalism, efficiency, and dedication.
  • Cloudstaff's stable environment enabled integration of 50 support processes for one client.
  • Clients note consistently high-quality customer service that exceeds expectations.
  • High-quality candidates, with clients choosing to hire multiple team members
  • Responsive and reliable ongoing support praised by Google reviewers
  • Proactive suggestions that improve business operations
Cons
  • Multiple Google reviews (1.0 rating) describe poor post-signing communication and lack of support.
  • Several clients report very low staff retention and unannounced departures causing business disruption.
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