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Compare Cloudstaff vs Appetency Recruitment Services

Side-by-side comparison of features, pricing, services, ratings and more.

Cloudstaff Agency logo

Cloudstaff

BPO & Outsourced Support Website

Cloudstaff is an innovative BPO and call center outsourcing company that uses technology to remove limitations of remote workforces. It fully integrates local and remote teams with services, systems, and processes for control and visibility. Founded in 2011, the company has over 1000 employees.

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Winner
Appetency Recruitment Services Agency logo

Appetency Recruitment Services

BPO & Outsourced Support Website

Appetency Recruitment Services is a Melbourne-based recruitment firm specialising in IT and digital recruitment. Founded in 2015, the agency focuses on quality over quantity to match candidates with employers. It operates offices in Melbourne and Sydney.

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Feature Comparison

Attribute Cloudstaff Appetency Recruitment Services
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.2 higher
Location Sydney, Australia Melbourne, Australia
Services
  • Customer Support
  • BPO
  • Call Centers
  • HR Outsourcing
  • Customer Support
  • BPO
  • Call Centers
  • HR Outsourcing
Industries
Real Estate Financial IT
IT Services Managed Service Provider IT Infrastructures
Pros
  • Multiple clients report high professionalism, efficiency, and dedication.
  • Cloudstaff's stable environment enabled integration of 50 support processes for one client.
  • Clients note consistently high-quality customer service that exceeds expectations.
  • Fast placement within two weeks as reported by candidates
  • Transparent and pressure-free communication praised by clients
  • Personable and professional service that makes candidates feel valued
Cons
  • Multiple Google reviews (1.0 rating) describe poor post-signing communication and lack of support.
  • Several clients report very low staff retention and unannounced departures causing business disruption.
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