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Compare CitySprint vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

CitySprint Agency logo

CitySprint

BPO & Outsourced Support Website

CitySprint is a nationwide same day courier and call centre services provider founded in 2000, headquartered in Salford, Manchester, United Kingdom. The company serves the commercial, retail, and telecommunications industries and describes itself as fast, super-responsive, and adaptive.

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Winner
ATM Group Agency logo

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute CitySprint ATM Group
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.1 higher
Location Salford, Manchester, United Kingdom Leicester, United Kingdom
Services
  • Call Centers
  • Phone Answering Services
  • BPO
  • HR Outsourcing
  • Customer Support
  • Call Centers
  • Phone Answering Services
  • BPO
  • HR Outsourcing
  • Customer Support
Industries
Commercial Healthcare High Tech Manufacturing Publishing Retail Telecommunications
Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros
  • Google reviewers consistently describe CitySprint couriers as polite, friendly, and helpful.
  • Deliveries are reported as on time, with customers kept informed before delivery.
  • Business clients report helpful staff who arrange deliveries and provide driver updates.
  • Positive employee culture with internal progression opportunities
  • Strong client service with knowledgeable staff
  • Tech-enabled approach with ATM One platform for interaction intelligence
Cons
  • One Google reviewer reported not trusting the service for package delivery, citing a bad experience.
  • Some reviews cite poor management and unprofessional staff
  • Concerns about staff using dummy names when representing clients
Website Visit Site Visit Site
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