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Compare CICC México vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

CICC México Agency logo

CICC México

IT Services & Technology Consulting Website

CICC México provides business solutions for organizations seeking support in areas of opportunity, including CRM implementation, inbound marketing, and customer support training.

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Winner
Concentra BPO Agency logo

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute CICC México Concentra BPO
Category IT Services & Technology Consulting BPO & Outsourced Support
Rating -
Winner +2.7 higher
Location Gómez Palacio, Durango, Mexico Mexico City, Mexico
Services
  • CRM Implementation
  • Full Inbound Marketing Services
  • Customer Support Training
  • Call Centers
  • CRM Implementation
  • Full Inbound Marketing Services
  • Customer Support Training
  • Call Centers
Industries
Consulting/advisory
Finance Insurance Automotive
Pros
  • Offers CRM implementation, inbound marketing, and customer support training.
  • Serves consulting and advisory organizations.
  • Over 50 years of combined experience in the contact center industry
  • Conducts over one million outbound calls per week
  • Offers fully integrated omnichannel solutions on a single console
Cons -
  • Multiple Google reviews report low pay, poor working conditions, and unethical management practices
Website Visit Site Visit Site
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