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Compare CCI Resources vs TELUS Digital

Side-by-side comparison of features, pricing, services, ratings and more.

CCI Resources Agency logo

CCI Resources

BPO & Outsourced Support Website

CCI Resources is a full-service survey research firm with over 25 years of experience. The agency specializes in surveys, assessments, and evaluations for private enterprises, governments, educational institutions, and non-profits. It offers paper, online, email, telephone, and focus group methodologies.

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Winner
TELUS Digital Agency logo

TELUS Digital

BPO & Outsourced Support Website

TELUS Digital is a global digital transformation and customer experience company. It provides end-to-end integrated capabilities including digital IT services, AI solutions, and front-end digital design. The company serves industries such as automotive, retail, healthcare, and corporate services.

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Feature Comparison

Attribute CCI Resources TELUS Digital
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +4.4 higher
Location Orangeville, Ontario, Canada Vancouver, Canada
Services
  • Call Centers
  • Collection
  • Survey Services
  • Customer Support
  • Call Centers
  • Collection
  • Survey Services
  • Customer Support
Industries
Government Education Healthcare Non-Profit Enterprise
Automotive Corporate Services Retail Health Care
Pros
  • Over 25 years of experience in survey research
  • Full-service capabilities from methodology design to post-survey consulting
  • Multi-department team including call centre, data collection, analysis, and reporting
  • Global team of over 1000 employees
  • Proprietary GenAI engine Fuel iX for rapid AI prototyping
  • End-to-end integrated capabilities including digital IT, AI, and design
Cons -
  • Some customers reported scheduling confusion during network upgrade appointments
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