Compare Castle HR vs NCRI

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Castle HR

BPO & Outsourced Support Website

Castle HR is a fractional HR consulting firm for startups and SMBs with 15-50 employees in Canada. It provides outsourced HR support in talent attraction, retention, compliance, and culture building. The agency was founded in 2019 and is headquartered in Toronto.

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NCRI

Cold Email Outreach Website

NCRI is a BPO and customer experience outsourcing firm founded in 2009, offering onshore, nearshore, and offshore services across three continents. The company supports over 16,000 daily BPO interactions with 1,900+ staff serving clients in 87+ languages.

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Feature Comparison

Attribute	Castle HR	NCRI
Category	BPO & Outsourced Support	Cold Email Outreach
Rating	Winner +4.0 higher
Location	Toronto, Ontario, Canada	Mississauga, ON, Canada
Services	HR Outsourcing HR Consulting Staffing BPO SEO PPC Advertising Content Marketing Email Marketing Social Media Marketing Accounting Call Centers	HR Outsourcing HR Consulting Staffing BPO SEO PPC Advertising Content Marketing Email Marketing Social Media Marketing Accounting Call Centers
Industries	Consumer Goods Corporate Services Finance HR Retail	Health Care
Pros	Fractional HR model provides expert guidance without a full-time hire Dedicated reps understand company culture and build tailored processes Supports rapid growth, acquisitions, and complex HR scenarios	Supports over 16,000 BPO customer interactions daily with 1,900+ staff in 87+ languages Holds security standards including PCI, ISO, SOC2, and GDPR with data encrypted at rest and in transit Serves enterprise clients including PayPal, Rogers, TD Bank, and Barclays
Cons	-	Google rating of 1.0 with a review warning about a fake PayPal collection notice
Website	Visit Site	Visit Site

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