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Compare CanadaDirect vs York Consulting

Side-by-side comparison of features, pricing, services, ratings and more.

CanadaDirect Agency logo

CanadaDirect

BPO & Outsourced Support Website

CanadaDirect is an integrated marketing solutions provider focused on contact center sales and affinity marketing services. The company operates 4 contact centers in Canada and 1 site in Cebu, Philippines, with over 600 acquisition and demand generation specialists. All contact centers are PCI Level 1 Certified.

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Winner
York Consulting Agency logo

York Consulting

BPO & Outsourced Support Website

York Consulting is a Toronto-based B2B call center founded in 2000. Its services include lead generation, appointment setting, account revival, lead qualification and customer and market surveys.

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Feature Comparison

Attribute CanadaDirect York Consulting
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +3.0 higher
Location Montreal, H9P 2N1, Canada Toronto, Canada
Services
  • Call Centers
  • B2B lead generation
  • Appointment setting
  • Dormant account revival
  • Web lead qualification and follow-up
  • Trade show lead qualification and follow-up
  • Customer surveys
  • Market surveys
  • Call Centers
  • B2B lead generation
  • Appointment setting
  • Dormant account revival
  • Web lead qualification and follow-up
  • Trade show lead qualification and follow-up
  • Customer surveys
  • Market surveys
Industries
Telecommunications Pharmaceutical Technology
Technology Software Manufacturing Financial Retail Commercial
Pros
  • Operating since 1987 with 30 years of experience in contact center solutions
  • PCI Level 1 Certified across all contact center sites
  • Over 600 acquisition and demand generation specialists
  • 17 years of appointment setting and lead generation experience is stated in the profile
  • Customized B2B cold-calling scripts for executives and managers
  • Experience calling across many B2B markets and contact levels
Cons
  • Google reviews report recurring order cancellations, shipping delays, and poor tracking for marketplace purchases
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