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Compare Brand Backers vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Brand Backers Agency logo

Brand Backers

Branding & Design Website

Brand Backers is a marketing agency based in Puebla, Mexico, that provides a 360-degree digital ecosystem to help brands generate online profit. The agency offers services including digital strategy, web development, SEO, PPC, video marketing, and logo design.

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Concentra BPO Agency logo

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute Brand Backers Concentra BPO
Category Branding & Design BPO & Outsourced Support
Rating
Winner +0.9 higher
Location Puebla, Mexico Mexico City, Mexico
Services
  • Digital Strategy
  • Web Development
  • WordPress Website Design
  • SEO
  • PPC
  • Video Marketing
  • Market Research
  • CRO
  • Logo Design
  • Advertising
  • Call Centers
  • Digital Strategy
  • Web Development
  • WordPress Website Design
  • SEO
  • PPC
  • Video Marketing
  • Market Research
  • CRO
  • Logo Design
  • Advertising
  • Call Centers
Industries
Food and Beverage Consumer Goods Hospitality Legal Real Estate Recreation & Travel Restaurants Retail
Finance Insurance Automotive
Pros
  • Strong SEO and SEM expertise with proven results in increasing website traffic and search rankings.
  • Long-term client relationships, with one client spanning over seven years.
  • Comprehensive 360-degree digital marketing approach covering multiple platforms.
  • Over 50 years of combined experience in the contact center industry
  • Conducts over one million outbound calls per week
  • Offers fully integrated omnichannel solutions on a single console
Cons
  • One Google reviewer accused the agency of charging for services and then disputing the charge, though this is a single review among several positive ones.
  • Multiple Google reviews report low pay, poor working conditions, and unethical management practices
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