Compare Boston Direct vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Boston Direct

BPO & Outsourced Support Website

Boston Direct Inc is an outsourced marketing and sales firm that helps large clients acquire new residential consumers in the Boston area. The company has been operating since 2006 and focuses on face-to-face customer acquisition and retention.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	Boston Direct	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.3 higher
Location	Framingham, Massachusetts, United States	Dallas, Texas, United States
Services	BPO Phone Answering Services Call Centers	BPO Phone Answering Services Call Centers
Industries	Marketing Sales Consulting Customer Service	Retail Consumer Goods Corporate Services
Pros	Strong in-person sales training and team development, as noted in Google reviews Proven approach to acquiring and retaining residential customers for large clients	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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