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Compare Big Outsource vs PhilLabor BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Big Outsource Agency logo

Big Outsource

Branding & Design Website

Big Outsource is a BPO company founded in 2014 with 250-499 employees. It offers project-based services, staff leasing, virtual captive centers, and built-operate-and-transfer models. The company serves small and medium businesses across corporate services, healthcare, and education.

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PhilLabor BPO Agency logo

PhilLabor BPO

BPO & Outsourced Support Website

PhilLabor BPO is an Australian-owned offshore staffing provider headquartered in Pampanga, Angeles, Philippines. The agency offers HR outsourcing and BPO services with all-in hourly rates and DOLE-compliant Philippine operations.

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Feature Comparison

Attribute Big Outsource PhilLabor BPO
Category Branding & Design BPO & Outsourced Support
Rating
Winner +4.7 higher
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Location San Pablo City, Philippines Angeles, Pampanga, Philippines
Services
  • BPO
  • Call Centers
  • Customer Support
  • Phone Answering Services
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
  • BPO
  • Call Centers
  • Customer Support
  • Phone Answering Services
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
Industries
Corporate Services Health Care Education
Mortgage Brokers Social Media Experts SEO Experts Web Design Accounting Payroll
Pros
  • Employees report a supportive and enjoyable workplace with genuine care for wellbeing.
  • The company is described as friendly, fantastic, and accommodating by staff.
  • Agents feel their voices are heard and appreciate annual activities and perks.
  • All-in hourly rate covers infrastructure costs including office equipment, internet, electricity, and insurance
  • Australian-owned and operated, invoicing in AUD and remitting GST as per ATO requirements
  • Registered in the Philippines through a sister company and meets DOLE requirements to operate in a Freeport Zone
  • States potential labor cost savings of 50-70% for clients
Cons
  • One client reported a last-minute rescheduling and lack of follow-through on a scheduled meeting.
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