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Compare Big Outsource vs Penbrothers

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Big Outsource Agency logo

Big Outsource

Branding & Design Website

Big Outsource is a BPO company founded in 2014 with 250-499 employees. It offers project-based services, staff leasing, virtual captive centers, and built-operate-and-transfer models. The company serves small and medium businesses across corporate services, healthcare, and education.

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Penbrothers Agency logo

Penbrothers

BPO & Outsourced Support Website

Penbrothers is an HR outsourcing firm based in Makati, Philippines, that connects businesses with talent through recruitment, onboarding, payroll management, compliance, and employee care services.

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Feature Comparison

Attribute Big Outsource Penbrothers
Category Branding & Design BPO & Outsourced Support
Rating
Winner +0.7 higher
Location San Pablo City, Philippines Makati, Philippines
Services
  • BPO
  • Call Centers
  • Customer Support
  • Phone Answering Services
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
  • BPO
  • Call Centers
  • Customer Support
  • Phone Answering Services
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
Industries
Corporate Services Health Care Education
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Pros
  • Employees report a supportive and enjoyable workplace with genuine care for wellbeing.
  • The company is described as friendly, fantastic, and accommodating by staff.
  • Agents feel their voices are heard and appreciate annual activities and perks.
  • Comprehensive HR outsourcing covering recruitment, onboarding, payroll, compliance, and employee care
  • Large team of 1000 or more employees
  • Track record with clients such as Luxclusif, StoreHub, Servantex, and Propeller
Cons
  • One client reported a last-minute rescheduling and lack of follow-through on a scheduled meeting.
  • Google reviews report unresponsive phone lines and difficulty reaching the office
  • Some reviews describe unprofessional interview conduct and lack of candidate follow-up
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