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Compare Best Reception vs Excalibur Communications

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Best Reception Agency logo

Best Reception

BPO & Outsourced Support Website

Best Reception is a UK-based phone answering service provider founded in 2006. The team handles calls for clients across medical, real estate, and technology industries, with all staff based at the Ware office.

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Excalibur Communications Agency logo

Excalibur Communications

IT Services & Technology Consulting Website

Excalibur Communications provides managed IT services, security, cloud solutions, servers, and hardware. The company has more than 25 years of experience in IT support and communications and tailors solutions to business needs.

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Feature Comparison

Attribute Best Reception Excalibur Communications
Category BPO & Outsourced Support IT Services & Technology Consulting
Rating
Winner +4.1 higher
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Location Ware, United Kingdom Swindon, United Kingdom
Services
  • Phone Answering Services
  • Managed IT services
  • IT security
  • Cloud solutions
  • Server solutions
  • Hardware
  • IT support
  • Communications
  • Phone Answering Services
  • Managed IT services
  • IT security
  • Cloud solutions
  • Server solutions
  • Hardware
  • IT support
  • Communications
Industries
Medical Real Estate Technology
Electronics Technology - hardware & storage Technology - software Telecom & mobile communications
Pros
  • Established in 2006 with a stated track record of customer service and strong client retention
  • Positive client feedback highlights professional, approachable service and quick resolution of minor issues
  • All staff based at the Ware office with management oversight of protocols and call handling
  • More than 25 years of experience in IT support and communications
  • Covers managed IT, security, cloud, servers, and hardware
  • Solutions are tailored and optimized for business needs
Cons
  • Recent Google reviews report service decline after a company buyout, including daily mistakes, long hold times, and missed call notifications
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