Compare ATM Group vs The Virtual Assistant Company

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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The Virtual Assistant Company

BPO & Outsourced Support Website

The Virtual Assistant Company is a family-run team of remote assistants offering flexible, on-demand business support. It provides services such as content creation, email marketing, social media management, and website design. The company serves businesses of various sizes across the EMEA region.

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Feature Comparison

Attribute	ATM Group	The Virtual Assistant Company
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +3.5 higher	-
Location	Leicester, United Kingdom	Plymouth, United Kingdom
Services	BPO Call Centers Phone Answering Services HR Outsourcing Customer Support Sales and Marketing Alignment Content Creation Email Marketing Social Media Website Design	BPO Call Centers Phone Answering Services HR Outsourcing Customer Support Sales and Marketing Alignment Content Creation Email Marketing Social Media Website Design
Industries	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications	Business services - general Consulting/advisory Marketing services Other Real estate
Pros	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence	Offers flexible, on-demand support without the commitment of in-house employment Cost-effective outsourcing for busy business owners Family-run team with a focus on doing the right thing
Cons	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients	-
Website	Visit Site	Visit Site

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