Compare ATM Group vs Pressplay

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Pressplay

BPO & Outsourced Support Website

UK-based call centre and fulfilment agency founded in 2004, offering 24/7 inbound order taking, outbound telemarketing, appointment setting, and virtual receptionist services.

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Feature Comparison

Attribute	ATM Group	Pressplay
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +3.5 higher	-
Location	Leicester, United Kingdom	Barnstaple, Devon, United Kingdom
Services	BPO Call Centers Phone Answering Services HR Outsourcing Customer Support Appointment Setting Telemarketing Virtual Receptionist	BPO Call Centers Phone Answering Services HR Outsourcing Customer Support Appointment Setting Telemarketing Virtual Receptionist
Industries	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications	DRTV Music DVD Health and Beauty Wholesale Warehouse and Storage
Pros	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence	24/7 UK-based call centre operations Virtual receptionist service available for under £1 a day
Cons	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients	-
Website	Visit Site	Visit Site

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