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Compare AnswerPlus vs Simpro Solutions

Side-by-side comparison of features, pricing, services, ratings and more.

AnswerPlus Agency logo

AnswerPlus

IT Services & Technology Consulting Website

AnswerPlus is a Canadian-owned call answering service provider offering 24/7 outsourced call handling, appointment scheduling, and bilingual support. Founded in 1961, the company serves over 2,500 customers across multiple industries.

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Winner
Simpro Solutions Agency logo

Simpro Solutions

BPO & Outsourced Support Website

Simpro Solutions is a global BPO leader delivering call center and business process solutions. The company uses an Opti-Shore model combining onshore, offshore, and hybrid approaches to craft cost-effective outsourcing strategies. Founded in 2007, it employs 500 to 999 people and is headquartered in Toronto, Canada.

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Feature Comparison

Attribute AnswerPlus Simpro Solutions
Category IT Services & Technology Consulting BPO & Outsourced Support
Rating
Winner +1.1 higher
Location Hamilton, Ontario, Canada Toronto, Canada
Services
  • Phone Answering Services
  • Call Centers
  • Customer Support
  • BPO
  • Managed Services
  • Phone Answering Services
  • Call Centers
  • Customer Support
  • BPO
  • Managed Services
Industries
Health Care Government Legal Nonprofit Public Safety Construction Energy & Mining Food and Beverage Education Software & IT Services
B2B B2C IT
Pros
  • Award-winning 24/7 call answering with over 60 years of experience
  • Bilingual English and French support
  • Serves over 2,500 customers across diverse industries
  • Opti-Shore model combines onshore, offshore, and hybrid delivery for cost-effective strategies
  • Strong commitment to training and process excellence for scalable quality
  • 5.0 Google rating from client reviews
Cons
  • Some clients report missed calls and unprofessional handling
  • Allegations of age discrimination
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