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Compare Answering365 vs A Better Connection

Side-by-side comparison of features, pricing, services, ratings and more.

Answering365 Agency logo

Answering365

BPO & Outsourced Support Website

Answering365 provides 24/7/365 live answering services nationwide. They offer inbound call taking, messaging, dispatching, and appointment scheduling. Founded in 1989, they serve hospitals, corporate enterprises, and small businesses.

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Winner
A Better Connection Agency logo

A Better Connection

BPO & Outsourced Support Website

A Better Connection is a phone answering and call center services provider headquartered in Gilbert, Arizona. Founded in 2000, the company delivers 24/7 answering services from secure facilities.

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Feature Comparison

Attribute Answering365 A Better Connection
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.2 higher
Location Los Angeles, California, United States Gilbert, Arizona, United States
Services
  • Call Centers
  • Phone Answering Services
  • Call Center Services
  • Call Centers
  • Phone Answering Services
  • Call Center Services
Industries
Legal Corporate Services Finance
Real Estate Industry Healthcare Industry Legal Industry
Pros
  • 100% U.S. based live answering services
  • Professional and agile service
  • Reliable and responsive call handling
  • Friendly and attentive staff
  • Offers reliable 24/7 answering services from secure facilities
  • Local agents use current technology to answer, catalog, and dispatch calls with real-time updates
  • Maintains detailed documentation of all calls for client review
Cons
  • Occasional issues with weekend handoff coverage
  • Some clients report difficulty reaching management
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