Compare Answering Adelaide vs 24x7 Direct

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Answering Adelaide

BPO & Outsourced Support Website

Answering Adelaide is an Australia-wide live phone answering service founded in 1992 and based in Ridgehaven, South Australia. It provides personalized call handling, order taking, 1800 services, and after-hours coverage for small and large businesses.

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24x7 Direct

BPO & Outsourced Support Website

24x7 Direct works with some of Australia's most loved brands to create sustained, scalable, results-driven campaigns that raise brand awareness and help clients acquire large volumes of new customers. They also work with small businesses helping them hire virtual/offshore staff in the Philippines. Founded in 2001, the agency has grown to over 100 full-time staff based in Melbourne and the Philippines.

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Feature Comparison

Attribute	Answering Adelaide	24x7 Direct
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.4 higher
Location	Ridgehaven, SA, Australia	Melbourne, VIC, Australia
Services	Live Phone Answering 1800 Service Order Taking Service Email Message Delivery Vacation Answering Facsimile Message Delivery Mobile Messagebank Service Phone Answering Services Call Centers BPO Appointment Setting Telemarketing Virtual Receptionist	Live Phone Answering 1800 Service Order Taking Service Email Message Delivery Vacation Answering Facsimile Message Delivery Mobile Messagebank Service Phone Answering Services Call Centers BPO Appointment Setting Telemarketing Virtual Receptionist
Industries	Health & Beauty Government Agriculture Marketing	Telecommunications Tourism Real Estate Financial Services Travel Education
Pros	Long-standing, experienced staff who work like a family according to client reviews Personalized service with each customer's instructions recorded and call priority assessed Flexible after-hours coverage and short-notice changes appreciated by long-term clients	Thorough recruitment process with client involvement Skilled team providing ongoing support and training Experienced in multiple industries including telecommunications and tourism
Cons	DesignRush profile is unclaimed and pricing details are not published	Some clients report persistent unsolicited contact
Website	Visit Site	Visit Site

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