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Compare Answer California vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Answer California Agency logo

Answer California

BPO & Outsourced Support Website

Answer California provides professional phone answering and call center services to help businesses avoid voicemail jail. The agency focuses on delivering competent, helpful customer care that makes clients and prospects feel comfortable choosing and staying with a business.

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Winner
A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute Answer California A Better Answer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.5 higher
Location El Cajon, California, United States Dallas, Texas, United States
Services
  • Call Centers
  • Phone Answering Services
  • BPO
  • Call Centers
  • Phone Answering Services
  • BPO
Industries
Legal Corporate Services
Retail Consumer Goods Corporate Services
Pros
  • Reliable and helpful phone answering service praised by long-term clients
  • Friendly and competent staff that adapts to business needs
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
Cons
  • Some customers report inconsistent friendliness from management
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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