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Compare Anexa Telecommunications vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Anexa Telecommunications Agency logo

Anexa Telecommunications

BPO & Outsourced Support Website

Anexa Telecommunications is a Mexico City-based call center company founded in 2011. It operates with more than 3,000 personnel across five centers in Mexico and serves clients in the retail, finance, and small business industries.

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Winner
Concentra BPO Agency logo

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute Anexa Telecommunications Concentra BPO
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +2.7 higher
Location Mexico City, Mexico Mexico City, Mexico
Services
  • Call Centers
  • Call Centers
Industries
Retail Finance Small Business
Finance Insurance Automotive
Pros
  • More than 3,000 personnel across five centers in Mexico support high-volume call center operations.
  • Positions itself as a strategic partner focused on measurable client outcomes.
  • Over 50 years of combined experience in the contact center industry
  • Conducts over one million outbound calls per week
  • Offers fully integrated omnichannel solutions on a single console
Cons -
  • Multiple Google reviews report low pay, poor working conditions, and unethical management practices
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