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Compare Altask vs Swivelt

Side-by-side comparison of features, pricing, services, ratings and more.

Altask Agency logo

Altask

BPO & Outsourced Support Website

Altask is a multilingual BPO company in Tirana, Albania, that builds customer experience teams for partners. It offers inbound and outbound calls, chat support, WhatsApp interactions, email management, and back-office tasks in English, Italian, Greek, German, Spanish, and Turkish. Founded in 2024, it serves small business, IT, and digital clients.

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Winner
Swivelt Agency logo

Swivelt

BPO & Outsourced Support Website

Swivelt is a global BPO division of Nityo Infotech, founded in 2018, with 250-499 employees and more than 18,000 team members worldwide. The agency manages the full customer life cycle and optimizes business support functions for Fortune 500 companies and startups. Swivelt also built an all-in-one business performance management platform that uses gamification and AI to drive results.

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Feature Comparison

Attribute Altask Swivelt
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +5.0 higher
Location Tirana, Albania Singapore, Singapore, 408868, Singapore
Services
  • BPO
  • Inbound and outbound phone calls
  • Chat support
  • WhatsApp interactions
  • Email management
  • Back-office tasks
  • BPO
  • Inbound and outbound phone calls
  • Chat support
  • WhatsApp interactions
  • Email management
  • Back-office tasks
Industries
Small Business IT Digital
Technology Financial Retail
Pros
  • Multilingual support in English, Italian, Greek, German, Spanish, and Turkish
  • Customizes BPO solutions to align with client goals
  • 5.0 Google rating from three reviews
  • Global division of Nityo Infotech with 25+ years serving Fortune 500 clients
  • More than 18,000 team members worldwide with a virtual shareholder ownership model
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