Compare Alert Communications vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Alert Communications

BPO & Outsourced Support Website

Alert Communications is a legal-only call center founded in 1965, operating from a 55,000 square foot facility in Camarillo, California with over 400 staff. The agency serves thousands of attorneys and legal marketing agencies nationwide, handling millions of client intakes and retainer e-signings. They provide 24/7/365 intake services in English and Spanish.

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A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	Alert Communications	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating
Location	Camarillo, California, United States	Dallas, Texas, United States
Services	Call Centers Phone Answering Services BPO	Call Centers Phone Answering Services BPO
Industries	Legal Corporate Services	Retail Consumer Goods Corporate Services
Pros	24/7/365 availability in English and Spanish Expertly trained intake specialists for legal firms Responsive account management and quick issue resolution	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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