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Compare Akro BPO vs Planas Chuliganas

Side-by-side comparison of features, pricing, services, ratings and more.

Akro BPO Agency logo

Akro BPO

BPO & Outsourced Support Website

Akro BPO specializes in nearshore operations with a bilingual (English-Spanish) and multi-cultural workforce. The company customizes contact care services to reduce operating costs while maintaining high quality standards. It operates two operations centers in Mexico City with over 500 open positions.

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Winner
Planas Chuliganas Agency logo

Planas Chuliganas

BPO & Outsourced Support Website

Planas Chuliganas is a Vilnius-based call center provider founded in 2016. It manages customer communications across calls, email, social networks, video calls, and web chats.

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Feature Comparison

Attribute Akro BPO Planas Chuliganas
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.7 higher
Location Mexico City, Mexico Vilnius, Lithuania
Services
  • BPO
  • Call Centers
  • Digital Marketing
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
  • BPO
  • Call Centers
  • Digital Marketing
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
Industries
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Retail Fashion Arts
Pros
  • Bilingual and multicultural workforce enables effective nearshore support for US clients
  • Customized contact care services help reduce operating costs while maintaining quality
  • Supports customer inquiries across phone, email, social networks, video calls, and web chats
  • Large listed team of 250 - 499 employees
  • Serves startups, small businesses, and medium businesses
Cons
  • Multiple Google reviews cite low salaries, poor working conditions, and underreporting of wages to social security
  • Some Google reviewers raised concerns about management and described the experience as inconsistent
Website Visit Site Visit Site
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