Compare Akro BPO vs 311 Consultores

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Akro BPO

BPO & Outsourced Support Website

Akro BPO specializes in nearshore operations with a bilingual (English-Spanish) and multi-cultural workforce. The company customizes contact care services to reduce operating costs while maintaining high quality standards. It operates two operations centers in Mexico City with over 500 open positions.

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311 Consultores

IT Services & Technology Consulting Website

311 Consultores is a strategic consulting firm based in Mérida, Mexico, with over 11 years of experience helping businesses grow. The firm integrates people, processes, and technology, offering services such as CRM implementation, website design, paid advertising, and sales enablement. It has worked with companies in Mexico, Spain, Peru, and Panama.

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Feature Comparison

Attribute	Akro BPO	311 Consultores
Category	BPO & Outsourced Support	IT Services & Technology Consulting
Rating	Winner +2.3 higher	-
Location	Mexico City, Mexico	Mérida, Yucatán, Mexico
Services	BPO Call Centers Digital Marketing Branding Programmable Automation Community Management Conversational Marketing CRM Implementation CRM Migration Customer Marketing Customer Success Training Customer Support Training Customer Survey and Analysis Email Marketing Full Inbound Marketing Services Help Desk Implementation Knowledge Base Development Paid Advertising Sales and Marketing Alignment Sales Coaching and Training Sales Enablement Website Design Website Development Website Migration Search Engine Optimization	BPO Call Centers Digital Marketing Branding Programmable Automation Community Management Conversational Marketing CRM Implementation CRM Migration Customer Marketing Customer Success Training Customer Support Training Customer Survey and Analysis Email Marketing Full Inbound Marketing Services Help Desk Implementation Knowledge Base Development Paid Advertising Sales and Marketing Alignment Sales Coaching and Training Sales Enablement Website Design Website Development Website Migration Search Engine Optimization
Industries	-	Ecommerce Education Manufacturing Real estate Tourism/travel
Pros	Bilingual and multicultural workforce enables effective nearshore support for US clients Customized contact care services help reduce operating costs while maintaining quality	Over 11 years of experience Certified implementer for course design International presence across multiple countries
Cons	Multiple Google reviews cite low salaries, poor working conditions, and underreporting of wages to social security	-
Website	Visit Site	Visit Site

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