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Compare Adfield Group vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Adfield Group Agency logo

Adfield Group

BPO & Outsourced Support Website

Adfield Group is a full service marketing and communications agency based in the UK. It provides traditional and digital marketing services, specializing in event management, communications, telemarketing and digital marketing. The agency is family-owned with over 40 years of experience.

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ATM Group Agency logo

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute Adfield Group ATM Group
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.1 higher
Location Beckbury, United Kingdom Leicester, United Kingdom
Services
  • Call Centers
  • Telemarketing
  • BPO
  • Phone Answering Services
  • HR Outsourcing
  • Customer Support
  • Call Centers
  • Telemarketing
  • BPO
  • Phone Answering Services
  • HR Outsourcing
  • Customer Support
Industries
IT Retail Marketing
Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros
  • Full-service marketing and communications under one roof
  • Consistent quality across projects of any size
  • Positive employee culture with internal progression opportunities
  • Strong client service with knowledgeable staff
  • Tech-enabled approach with ATM One platform for interaction intelligence
Cons
  • Some clients report poor communication and dissatisfaction with event management
  • Some reviews cite poor management and unprofessional staff
  • Concerns about staff using dummy names when representing clients
Website Visit Site Visit Site
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