Compare Absent Answer vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Absent Answer

BPO & Outsourced Support Website

Absent Answer is a privately held American answering service based in Jacksonville, Florida, providing 24/7 live call center and phone answering services. The company serves industries including healthcare, legal, utilities, and property management with after-hours and full-time support.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	Absent Answer	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.2 higher
Location	Jacksonville, Florida, United States	Dallas, Texas, United States
Services	Call Centers Phone Answering Services BPO	Call Centers Phone Answering Services BPO
Industries	Retail Software & IT Services Health Care	Retail Consumer Goods Corporate Services
Pros	Professional and courteous live operators American-based support Long-term client relationships	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	Some clients report unsolicited calls despite do-not-call list	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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