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Compare 8x8 vs BolsterBiz India LLP

Side-by-side comparison of features, pricing, services, ratings and more.

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8x8 Agency logo

8x8

IT Services & Technology Consulting Website

8x8 is a cloud communications platform provider offering voice, video, chat, contact center, and API solutions. It serves medium and enterprise businesses in media, software, and corporate services.

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BolsterBiz India LLP Agency logo

BolsterBiz India LLP

IT Services & Technology Consulting Website

BolsterBiz India LLP is an offshoring and outsourcing provider founded in 2017. The company has completed over 2,000 projects, serves 100+ clients in the USA, and maintains a 95% client retention rate. Core services include 24/7 customer support, IT staff augmentation, data analytics, internet research, and digital marketing.

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Feature Comparison

Attribute 8x8 BolsterBiz India LLP
Category IT Services & Technology Consulting IT Services & Technology Consulting
Rating
Winner +1.0 higher
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Location New York City, New York, United States Wilmington, Delaware, United States
Services
  • Call Centers
  • Managed Services
  • Customer Support
  • Staff Augmentation
  • BPO
  • Call Centers
  • Managed Services
  • Customer Support
  • Staff Augmentation
  • BPO
Industries
Media & Communications Software & IT Services Corporate Services
Wellness & Fitness eCommerce Software & IT Services Health Care Transportation & Logistics Retail Gaming Consumer Goods Luxury
Pros
  • Offers a unified cloud communications platform integrating voice, video, chat, and contact center.
  • Provides real-time business analytics and intelligence across all interactions.
  • Serves enterprise and medium businesses globally with a single global cloud platform.
  • 95% client retention rate
  • Over 2,000 projects completed
  • Cost-effective average hourly rate of $8/hr
Cons
  • Customer service is difficult to reach and unresponsive according to multiple Google reviews.
  • Hidden fees and automatic contract renewals with high deactivation fees reported by clients.
  • Call quality issues including dropped calls and poor call transfer functionality.
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