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Compare 2nd Office Inc. vs SuperStaff

Side-by-side comparison of features, pricing, services, ratings and more.

2nd Office Inc. Agency logo

2nd Office Inc.

BPO & Outsourced Support Website

2nd Office Inc. is a BPO and call center outsourcing firm founded in 2012. It provides customer support, back office outsourcing, collection, and telemarketing services. The agency serves top online retailers in the US, UK, and Australia.

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Winner
SuperStaff Agency logo

SuperStaff

BPO & Outsourced Support Website

SuperStaff provides comprehensive BPO, RPO, and call center outsourcing solutions. Founded in 2009, the company employs over 1,000 people and offers customized services including inbound call center, lead generation, and staffing.

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Feature Comparison

Attribute 2nd Office Inc. SuperStaff
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +4.2 higher
Location Antipolo, Philippines Makati, Manila, Philippines
Services
  • Customer Support
  • Back Office Outsourcing
  • Collection
  • Telemarketing
  • Call Centers
  • HR Outsourcing
  • Phone Answering Services
  • Digital Marketing
  • Customer Support
  • Back Office Outsourcing
  • Collection
  • Telemarketing
  • Call Centers
  • HR Outsourcing
  • Phone Answering Services
  • Digital Marketing
Industries
Telecommunications IT Financial
IT / Tech Healthcare Financial
Pros
  • Clients report responsive and fast service with accurate deliverables.
  • Reviewers highlight reasonable pricing and attentive project management.
  • Supportive management team praised in employee reviews
  • Positive company culture described as a "Super Family"
  • Customized outsourcing solutions designed for scalability
Cons -
  • Some clients report aggressive telemarketing practices and poor service quality
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