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Compare 2nd Office Inc. vs Penbrothers

Side-by-side comparison of features, pricing, services, ratings and more.

2nd Office Inc. Agency logo

2nd Office Inc.

BPO & Outsourced Support Website

2nd Office Inc. is a BPO and call center outsourcing firm founded in 2012. It provides customer support, back office outsourcing, collection, and telemarketing services. The agency serves top online retailers in the US, UK, and Australia.

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Winner
Penbrothers Agency logo

Penbrothers

BPO & Outsourced Support Website

Penbrothers is an HR outsourcing firm based in Makati, Philippines, that connects businesses with talent through recruitment, onboarding, payroll management, compliance, and employee care services.

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Feature Comparison

Attribute 2nd Office Inc. Penbrothers
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +4.0 higher
Location Antipolo, Philippines Makati, Philippines
Services
  • Customer Support
  • Back Office Outsourcing
  • Collection
  • Telemarketing
  • HR Outsourcing
  • Customer Support
  • Back Office Outsourcing
  • Collection
  • Telemarketing
  • HR Outsourcing
Industries
Telecommunications IT Financial
-
Pros
  • Clients report responsive and fast service with accurate deliverables.
  • Reviewers highlight reasonable pricing and attentive project management.
  • Comprehensive HR outsourcing covering recruitment, onboarding, payroll, compliance, and employee care
  • Large team of 1000 or more employees
  • Track record with clients such as Luxclusif, StoreHub, Servantex, and Propeller
Cons -
  • Google reviews report unresponsive phone lines and difficulty reaching the office
  • Some reviews describe unprofessional interview conduct and lack of candidate follow-up
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