Compare 24x7 Direct vs Probe CX

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

24x7 Direct

BPO & Outsourced Support Website

24x7 Direct works with some of Australia's most loved brands to create sustained, scalable, results-driven campaigns that raise brand awareness and help clients acquire large volumes of new customers. They also work with small businesses helping them hire virtual/offshore staff in the Philippines. Founded in 2001, the agency has grown to over 100 full-time staff based in Melbourne and the Philippines.

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Probe CX

BPO & Outsourced Support Website

Probe CX is a customer experience organisation operating across the Pacific, Asia, and North America. It designs and deploys solutions in customer management, consulting, and intelligent automation. The company has over 17,000 staff across 4 countries and specialises in digital transformation, process simplification, and automation.

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Feature Comparison

Attribute	24x7 Direct	Probe CX
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +4.1 higher	-
Location	Melbourne, VIC, Australia	Melbourne, Australia
Services	Call Centers BPO Appointment Setting Telemarketing Virtual Receptionist Customer Support	Call Centers BPO Appointment Setting Telemarketing Virtual Receptionist Customer Support
Industries	Telecommunications Tourism Real Estate Financial Services Travel Education	IT Financial Education
Pros	Thorough recruitment process with client involvement Skilled team providing ongoing support and training Experienced in multiple industries including telecommunications and tourism	Large global team of over 17,000 staff across 4 countries Market-leading digital transformation practice with broad geographic reach
Cons	Some clients report persistent unsolicited contact	-
Website	Visit Site	Visit Site

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