Compare 24x7 Direct vs ipSCAPE

Side-by-side comparison of features, pricing, services, ratings and more.

24x7 Direct

BPO & Outsourced Support Website

24x7 Direct works with some of Australia's most loved brands to create sustained, scalable, results-driven campaigns that raise brand awareness and help clients acquire large volumes of new customers. They also work with small businesses helping them hire virtual/offshore staff in the Philippines. Founded in 2001, the agency has grown to over 100 full-time staff based in Melbourne and the Philippines.

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Winner

ipSCAPE

BPO & Outsourced Support Website

ipSCAPE provides cloud contact centre and customer experience technology for business, enterprise, and government organisations. Its platform offers native multi-channel communications, live reporting, and scalable integration capabilities. The company was founded in 2005 and is headquartered in Sydney, Australia.

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Feature Comparison

Attribute	24x7 Direct	ipSCAPE
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.9 higher
Location	Melbourne, VIC, Australia	Sydney, Australia
Services	Call Centers BPO Appointment Setting Telemarketing Virtual Receptionist Phone Answering Services	Call Centers BPO Appointment Setting Telemarketing Virtual Receptionist Phone Answering Services
Industries	Telecommunications Tourism Real Estate Financial Services Travel Education	Legal IT Financial Enterprise Government
Pros	Thorough recruitment process with client involvement Skilled team providing ongoing support and training Experienced in multiple industries including telecommunications and tourism	All communication channels are native to the application, avoiding complex integrations and expensive add-ons. User interface is clean, modern, and intuitive with live reporting for monitoring teams. Designed and developed in Australia with scalable and powerful integration capabilities.
Cons	Some clients report persistent unsolicited contact	-
Website	Visit Site	Visit Site

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