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Compare 24x7 Direct vs Australia Telehealth

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
24x7 Direct Agency logo

24x7 Direct

BPO & Outsourced Support Website

24x7 Direct works with some of Australia's most loved brands to create sustained, scalable, results-driven campaigns that raise brand awareness and help clients acquire large volumes of new customers. They also work with small businesses helping them hire virtual/offshore staff in the Philippines. Founded in 2001, the agency has grown to over 100 full-time staff based in Melbourne and the Philippines.

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Australia Telehealth Agency logo

Australia Telehealth

BPO & Outsourced Support Website

Australia Telehealth is a Brisbane-based telehealth services provider founded in 2015. The company offers call center and phone answering services for healthcare clients, including confidential messaging, appointment setting, patient reminders, and next-care-step coordination. It focuses on improving access to psychiatric care for patients in rural and remote areas.

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Feature Comparison

Attribute 24x7 Direct Australia Telehealth
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.2 higher
Location Melbourne, VIC, Australia Brisbane, Australia
Services
  • Call Centers
  • BPO
  • Appointment Setting
  • Telemarketing
  • Virtual Receptionist
  • Phone Answering Services
  • Call Centers
  • BPO
  • Appointment Setting
  • Telemarketing
  • Virtual Receptionist
  • Phone Answering Services
Industries
Telecommunications Tourism Real Estate Financial Services Travel Education
Small Business Healthcare IT
Pros
  • Thorough recruitment process with client involvement
  • Skilled team providing ongoing support and training
  • Experienced in multiple industries including telecommunications and tourism
  • Provides telehealth psychiatric care that improves access for rural and remote patients
  • Patients report thorough, personable assessments and clear written reports to referring GPs
Cons
  • Some clients report persistent unsolicited contact
  • Reviewers report long wait times for appointments
  • Reviewers cite limited post-assessment follow-up, with ongoing care deferred to the patient's GP
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