Mystrika
ComDoc specializes in optimizing workflows and enabling digital transformation for businesses of all sizes. Their offerings include office printers, multifunction devices, IT services, cloud solutions, and document management systems.
ComDoc is a large IT services and managed service provider headquartered in North Canton, Ohio. Founded in 1995, the agency employs between 500 and 999 people and operates as Xerox Business Solutions, focusing on workflow optimization and digital transformation for businesses of all sizes. The company offers office printers, multifunction devices, IT services, cloud solutions, and document management systems, integrating advanced technologies such as Xerox ConnectKey.
The agency's services are categorized under IT services and managed services, with a specific expertise in security within managed services. ComDoc serves clients across the IT industry, small business sector, and fintech industry. The company provides localized support and on-site service technicians, aiming to improve operational efficiency and drive growth for its clients.
Google reviews for ComDoc are predominantly negative, with an average rating of 3.4 out of 5 based on 20 reviews. Common complaints include poor customer service, long wait times, unhelpful technical support, and contracts with price-escalating auto-renew clauses. One review praised the service technicians but criticized the overall support system. The agency's portfolio includes document management software and solutions, as shown in profile photos, but no specific client results or case studies are provided on the DesignRush profile.
Services
- IT Services
- Managed Services
Industries Served
Team Size
Pros
- Localized support and on-site service technicians
Cons
- Poor customer service and technical support
- Long wait times and unhelpful responses
- Contracts include price-escalating auto-renew clauses
Client Review Analysis
Most Google reviews are negative, citing poor customer service, long wait times, and contract issues. One review praised service technicians but criticized the support system.