CLIENTSFirst Consulting

CLIENTSFirst Consulting is a marketing technology and client intelligence consultancy founded in 2007 and headquartered in Atlanta, Georgia. The firm serves professional service firms across the United States and Canada with a portfolio covering CRM and eMarketing services, data quality solutions, and client intelligence services. The company operates under the motto "Committed to Client Growth... Rooted in Client Service."

The agency employs between 50 and 99 people and reports an average hourly rate of $40, with minimum budgets provided on request. Leadership includes founder and CRM success consultant Christina Fritsch, director of client growth and success Dave Whiteside, and director of divisional operations Meghan Van Dalinda, who brings more than 15 years of project and client relationship management experience.

CLIENTSFirst works with leading CRM platforms including ContactEase, IntelliPad, InterAction, Legal360, Microsoft Dynamics, Intapp OnePlace, and Salesforce. Marketing automation engagements span Concep, HubSpot, Vuture, Marketo, Saturno, and Tikit, while ERM work involves Client Sense and Introhive. The firm is listed on DesignRush under both CRM Consulting and IT Services.

The client base is concentrated in legal and professional services, including Nelson Mullins Riley & Scarborough, Foster Swift Collins & Smith PC, Farella Braun + Martel LLP, Appellate Law Group LLC, Sands Anderson, Bradley, Benesch, Ostrow Reisin Berk & Abrams, Stoel Rivers, and Knobbe Martins. Portfolio success stories cover a Benesch business development intelligence project, a Bradley CRM, data quality and eMarketing engagement, and a CRM rollout for Ostrow Reisin Berk & Abrams.

On DesignRush, CLIENTSFirst holds a 4.8 rating from six reviews. Reviewers describe the team as easy to work with, knowledgeable, efficient, and thorough, highlighting successful CRM selection and rollout after prior system failures, strong ongoing support, and expertise in law firm environments. Testimonials come from directors, managing attorneys, and marketing leaders at law firms.

The firm's awards section includes recognition from JD Supra and WBENC, and it maintains active channels on Facebook, Twitter, LinkedIn, and YouTube.