Cititel Answering Services

Cititel Answering Services is a telephone answering service and virtual receptionist provider founded in 1995 and headquartered in Edmonton, Canada. The profile describes the company as one of the leading providers of its kind in North America, serving companies across Canada and the United States. Cititel maintains a team of under 49 employees.

The agency answers incoming calls with a real person 24 hours a day, 7 days a week. Clients can forward calls at any time, including after hours, after a set number of rings, or when phone lines are busy. The stated goal is to help businesses respond faster to customer needs while projecting around-the-clock professionalism.

Cititel lists its minimum budget and average hourly rate as "inquire," meaning clients must contact the agency for commercial details. The company is listed under the Call Centers category on DesignRush and maintains a LinkedIn company page.

The profile's clients section identifies the IT industry, small business industry, and healthcare industry as the agency's main client types. Cititel says it serves companies across both Canada and the United States.

Cititel has a 5.0 rating from four Google reviews. Darryl Nahachewsky wrote "Great," Barry Byers wrote "Great service and caring individuals answering calls for us," and Marius Carciumaru wrote "Good service." All reviews shown on the profile are sourced from Google.