CGS (Chopan Global Services) is a BPO provider offering customer support, sales, data entry, back office, IT, HR, finance, content management, e-commerce, quality assurance, marketing, translation, truck dispatch, limousine, and mortgage title services. Founded in 2022, the team has extensive BPO experience. The agency serves small and medium businesses.
CGS, also known as Chopan Global Services, is a business process outsourcing (BPO) provider headquartered in Houston, Texas. Founded in 2022, the agency offers a wide range of outsourced services including customer support, sales and lead generation, data entry, back office operations, IT and technical support, HR outsourcing, finance and accounting, content management, e-commerce support, quality assurance, marketing support, translation and localization, truck dispatch, limousine services, and mortgage title typing. The team has under 49 employees.
The agency's minimum budget and average hourly rate are both listed as "Inquire," meaning pricing is determined on a per-project basis. CGS targets small and medium businesses, with listed client industries including finance, human resources, and e-commerce. The profile states that the team brings extensive BPO experience despite being newly established, and that services are tailored to diverse business needs.
CGS's service offerings are comprehensive, covering front-office and back-office functions. Customer support includes inbound/outbound service and technical support. Sales and lead generation covers telemarketing and appointment setting. Data entry and processing includes data cleansing and validation. Back office operations involve document management, accounting, and bookkeeping. IT and technical support includes help desk and IT infrastructure management. HR outsourcing covers payroll, benefits administration, and recruitment. Finance and accounting includes accounts payable/receivable and financial reporting. Content management includes moderation, creation, and social media management. E-commerce support covers order processing and product catalog management. Quality assurance includes call monitoring and compliance auditing. Marketing support includes email marketing, market research, and campaigns. Translation and localization covers translation and content localization. Specialized services include truck dispatch, limousine services, and mortgage title typing.
The agency's client types are small and medium businesses, and it has served clients in the finance, HR, and e-commerce industries. No Google reviews are available for CGS, and the profile is unclaimed. The agency emphasizes a commitment to quality, integrity, and customer satisfaction. No portfolio or specific client results are provided on the DesignRush profile.
Services
- Customer Support
- Sales and Lead Generation
- Data Entry and Processing
- Back Office Operations
- IT and Technical Support
- HR Outsourcing
- Finance and Accounting
- Content Management
- E-commerce Support
- Quality Assurance
- Marketing Support
- Translation and Localization
- Truck Dispatch Services
- Limousine Services
- Mortgage Title Typing
Industries Served
Team Size
Pros
- Team brings extensive BPO experience despite being newly established.
- Services are tailored to diverse business needs.
- Agency commits to quality, integrity, and customer satisfaction.