Mystrika
CCSP provides telephone answering, healthcare call centers, outsourced call centers, BPO, nurse triage, appointment setting, and call center consulting. Founded in 2014, it is a certified Women-Owned Business serving over 1,000 businesses across medical, legal, commercial, and municipal sectors.
Call Center Sales Pro (CCSP) is a telephone answering and outsourced call center provider headquartered in Seymour, Tennessee. Founded in 2014, the company offers a comprehensive range of services including telephone answering, healthcare call centers, BPO, nurse triage, appointment setting, and call center consulting. CCSP is a certified Women-Owned Business (WOSB) recognized by the U.S. Small Business Administration and is also WBENC-certified.
The company is led by Janet Livingston, a veteran with 40 years of industry experience and a recipient of Stevie and Inc. awards. CCSP operates a corporate call campus in Seymour and has multiple contact management brands in the Knoxville area, Northern California, and Toledo, Ohio. The team size ranges from 100 to 249 employees.
CCSP's services include phone answering, call center operations, BPO, and digital marketing. Areas of expertise cover inbound and outbound calling, telemarketing, virtual receptionist services, and lead generation. The company provides 24/7/365 customized solutions through specialized departments such as MedCall Plus and ServiceCall Plus.
CCSP serves a diverse client base of over 1,000 businesses, ranging from small enterprises to Forbes-ranked companies. Clients span medical, legal, commercial, and municipal sectors, including telehealth groups, property management firms, law firms, corporate clients, medical networks, hospitals, and service/trades companies.
Client reviews on DesignRush include a 5.0 rating from a healthcare client who praised responsive and friendly service. However, Google reviews show a 1.0 average from a single review with no detailed text. The company's portfolio includes work with various client types, though specific project results are not detailed on the profile.
Services
- Phone Answering Services
- Call Centers
- BPO
- Digital Marketing
Industries Served
Team Size
Pros
- Certified Women-Owned Business (WOSB and WBENC)
- Led by a veteran with 40 years of industry experience
- Award-winning (Stevie and Inc.)
- Provides 24/7/365 customized solutions
- Serves over 1,000 clients from small businesses to Forbes-ranked companies
Client Review Analysis
One Google review with a 1.0 rating; no detailed feedback available.