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CARET provides a unified suite of software tools for legal and accounting practices, covering case management, billing, payment processing, document workflow, and secure collaboration on enterprise-grade cloud infrastructure. The company serves over 10,000 firms and was founded in 1983.
CARET is a practice management software provider built specifically for legal and accounting firms. Founded in 1983, the company reports over 10,000 firms served and 40 years of experience, positioning itself as a strategic partner for professional services rather than a piecemeal software vendor.
The company operates with 500 to 999 employees and maintains headquarters in Del Mar, California, with an additional office in Toronto, Canada. CARET's platform is hosted on enterprise-grade cloud infrastructure and covers case management, billing, payment processing, document workflow, and secure collaboration.
CARET's listed service categories are IT Services and Software Development. Its areas of expertise include managed services with help desk and hosting and cloud support, plus software development expertise in software consulting and software maintenance. The company serves the Finance, Legal, and Corporate Services industries, with client types including medium businesses and enterprise or corporate organizations.
Google reviews for CARET average 3.2 out of 5 across 102 reviews. The displayed reviews, all rated 1.0, describe difficulties with customer support response times, contract auto-renewal terms, price increases, and integrations that did not work as promised. Reviewers also mention long hold times for support and challenges canceling contracts.
CARET's clients include organizations across the software and IT services, financial, and healthcare industries. The company markets its end-to-end solution architecture as a way for firms to reduce friction, capture revenue faster, and gain control over operations, with a commitment to accessibility, ongoing support, and industry-specific innovation.
Services
- IT Services
- Software Development
- Managed Services
- Help Desk
- Hosting and Cloud
- Software Consulting
- Software Maintenance
Industries Served
Team Size
Pros
- 40 years of experience serving over 10,000 legal and accounting firms
- End-to-end solution architecture covering front- and back-office operations
- Enterprise-grade cloud hosting and ongoing industry-specific support
Cons
- Google reviewers report long customer support hold times and unresponsive service
- Reviewers cite auto-renewal contract terms, high price increases, and large early termination fees
- Multiple reviewers report integrations and promised features not working as described
Client Review Analysis
Google reviews average 3.2 out of 5 across 102 reviews, with the displayed reviews rating 1.0 and citing contract, billing, support, and software reliability complaints.