Mystrika
Caplan Artificial (Caplan AI) is the Balkans' first AI-centered communications company. It designs, builds, and operationalizes private LLMs, delivers Answer Engine Optimization (AEO) with technical SEO, and upskills workforces to use AI safely and productively. Founded in 2024, it is headquartered in Sarajevo with strategy hubs in Zenica, Zagreb, Belgrade, and Zurich.
CAPLAN ARTIFICIAL (Caplan AI) is the Balkans' first AI-centered communications company, founded in 2024. The agency designs, builds, and operationalizes private LLMs, delivers Answer Engine Optimization (AEO) with technical SEO, runs predictive testing with privacy-safe LLM personas, and upskills entire workforces to use AI safely and productively. It is headquartered in Sarajevo with strategy hubs in Zenica, Zagreb, Belgrade, and Zurich.
The agency employs 50 to 99 people and works with a minimum budget of $10,000 to $25,000 at an average hourly rate of $100. It was founded in 2024 and has already delivered projects such as a private legal LLM and knowledge portal for an NDA client, completed in four months with a budget of $5,000 to $20,000.
CAPLAN ARTIFICIAL offers a broad range of services including AI development, SEO, reputation management, digital strategy, public relations, IT services, big data analytics, cybersecurity, market research, and business consulting. Its areas of expertise span AI application development, machine learning, data science, branding, business consulting, CRM, cybersecurity, DevOps, digital marketing, ERP, HR outsourcing, managed services, media buying, PR, SEO, and web design.
The agency serves clients across AI, automotive, agriculture, media and communications, legal, insurance, manufacturing, transportation and logistics, finance, and energy and mining. It works with small businesses, medium businesses, and enterprise/corporate clients, with a focus on leaders in finance, telecom, and FMCG.
Google reviews give CAPLAN ARTIFICIAL a 5.0 rating. Clients describe the team as fast, responsive, professional, and friendly. One medical equipment distributor noted that an internal LLM installation drastically reduced time to information across a 30-year archive. Law firm clients reported sped-up daily processes and effective employee training.
The agency's portfolio includes a private legal LLM and knowledge portal for an undisclosed client, completed in 2025. The CEO, Benjamin Softic, holds a degree in Electrical and Computer Engineering from Imperial College London and has experience building AI platforms and industrial automation across three continents. CAPLAN ARTIFICIAL has received an Emerging Company of the Year award.
Services
- AI Development
- SEO
- Reputation Management
- Digital Strategy
- Public Relations
- IT Services
- Big Data Analytics
- Cybersecurity
- Market Research
- Business Consulting
Industries Served
Team Size
Pros
- Fast and responsive service delivery
- Professional and friendly team
- Reduced time to information through internal LLM integration
Client Review Analysis
Clients report 5.0 ratings, praising fast implementation, professional team, and significant time savings from AI integration.